Respect has been a topic that has perplexed me for a long time. It is one of those qualities that is most easier said than done. When we were growing up, this word was implied or thrown at us as if it was obvious that everyone should know what to do when it comes to respect. Throughout my corporate life, I have found this to be one of the most difficult qualities to grasp or develop. It calls for something deep within oneself and immense honesty to admitting how much of it do we truly have. Most people don’t want to face up to it when tested; and every day and every moment of our life especially when it comes to dealing with people, we are constantly tested. For many of us, we probably even shut that voice within us that tells us when there is an absence of respect towards others.
Respect is an attitude. Respect is a critical ingredient to success. Respect is more than just not letting someone “lose face” according to oriental cultures.
What is respect?
It means to have a regard for other peoples’ feelings, listening to people and hearing them, i.e. giving them one’s full attention. Even more importantly, respect means treating one with dignity. Respect is the opposite of humiliation and contempt. As William Ury writes in his book The Third Side: “Human beings have a host of emotional needs- for love and recognition, for belonging and identity, for purpose and meaning to lives. If all these needs had to be subsumed in one word, it might be respect”.
Respect is the first positive step in building a relationship and minimising conflict.
How can respect be created?
- It is created when people treat others as they want to be treated. This brings us to the famous quotation from the Bible. “Do unto others as you would others do unto you”. This also brings the element of circularity to it. That is, things are connected and in relationship. So the growth of something, such as respect, often nourishes itself from its own process and dynamics[8]. Be the first to accord respect, and with time, it will develop amongst all the conflicting parties.
- Avoid insulting people or their culture; instead try to understand them. Many disastrous interactions are characterized by attitudes such as arrogance, disdain, fear of difference, etc.
- Be courteous. Listen to what others have to say. Treat people fairly. All the basic elements “that we learned in Kindergarten” will go a long way to creating an atmosphere of trust and respect.
- Apart from the above, when already involved in a conflict, ‘separating the people from the problem’ also allows one to treat the other side with honor. Recognizing that the issue is the problem at hand and not the people can also help create respect.
If your goal is to be a better person, then respect is one important aspect to be developed.
